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AMH achieves Top 100 care ranking

Originally published: Mar. 20, 2013
Last modified: Mar. 20, 2013

Jesse Campbell

Newly released ratings by iVantage Health Analytics ranks Ashe Memorial Hospital as one of the Top 100 Critical Access Hospitals in the nation.  

The rankings are determined by iVantage’s Hospital Strength Index, which is a comprehensive scorecard that evaluates market conditions, clinical and operational performance, as well as financial and qualitative outcomes of each ranked health care facility. 

The Top 100 Critical Access Hospitals are considered the nation’s best rural safety net institutions, said a news release.


“It is an honor for Ashe Memorial to be recognized as one of the top 100 Critical Access Hospitals,” said Joe Thore, AMH’s Chief Operating Officer. “We are very proud of the hard work and dedication of our staff and physicians that allowed for such a significant accomplishment.”

To his knowledge, Thore said this is the first year iVantage had compiled the rankings based on its instrument of measure. 

AMH can now add this honor to two other recent awards that highlight its level of care. 

In 2006, AMH was named the National Rural Hospital Association of the year.

“That’s quite the accomplishment,” said Thore. 

Last year, the hospital was recognized among the nation’s “Most Wired Hospitals,” according to the results of the 2012 Most Wired Survey and Benchmarking Study. 

That annual survey examines how hospitals use information technology to address safety and quality issues, customer service, business processes, workforce and public health and safety, said a news release. 

About the index

The HSI, which was the scoring basis AMH on the most recent honor, is a national ratings and analytics program developed by iVantage. 

The index is based on eight performance categories, measuring 56 different performance metrics. 

The index serves as a gauge, or an objective way to measure, for hospital executives to compare and see how their institution is performing internally, as well as against other facilities, said an iVantage news release. 

According to the National Rural Health Association, iVantage’s index is the first nationwide hospital rating system to evaluate U.S. general acute care hospitals using a balanced scorecard approach covering various factors including market strength and population growth, as well as financial measures most predictive of sustainability. 

AMH is one of three North Carolina hospitals to receive the recognition. 

Transylvania Regional Hospital in Brevard and The Outer Banks Hospital in Nags Head also made the Top 100 list. 

AMH’s selection to the list is an anomaly considering the Top 100 CAH are disproportionally located in the Northern half of the United States with nearly one-third located in three contiguous Upper Midwest states. 

More than 4,400 general acute care hospitals, including 1,300 CAH’s were evaluated by the index in this report, said the news release. 

“Out of all those critical access hospitals, we fall in the top 100,” Thore pointed out. 

“That says a lot about what’s happening at our community hospital. It is a great way to recognize a great award and what’ve done here over the years. This showcases the significant accomplishments we’ve had at AMH.” 

The award also came at a time of transition for AMH. 

Novant Health will become the hospital’s new management group starting Aug. 1.

Qurom Health Services, which was worked in that capacity for the past 31 years, will continue to oversee operations at AMH until July 31 when its latest three-year contract is set to expire. 

“I do expect that they will have a new CEO named within the next couple of months,” said Thore in an email. “This will allow a transition period between our current management group.”

For more information and stories, see Ashe Mountain Times.